SHIPPING & RETURNS
WE OFFER WORLDWIDE FREE SHIPPING FOR ORDERS ABOVE € 250,-
Brands by momo works with multiple organizations for the distribution of your parcel. Orders placed before 19:00 CEST , will be shipped within two business days. You will receive a Track and Trace code as soon as your order has left our warehouse with which you can follow your parcel every step of its way. Free shipping for orders above € 250,00. See below the shipping rate per country:
Belgium & Germany: € 6,95
European: € 9,95
World (outside the EU): € 24,95
Please be aware that all orders to non EU-countries paying import duties and / Or taxes, which are levied once your package reaches your country. We are unable to advise you about the exact amount of duties and taxes your package will incur as these charges are imposed directly by your local customs.
Your parcel will be shipped within two business days if you place your order before 19:00 CEST . For average delivery times outside of the Netherlands, Please take a look at www.internationalparceltracking.com.
In case articles are unanticipatedly out of stock and / or not able to ship your order within the stated time of sending , you will be informed as soon as possible.
If you are not completely happy with your order , you return your order or a part of it within 14 days after receiving your order. The article you want to return needs to have all the original labels and original packaging and will not be accepted if the article is no longer in its original state. The Package with your article needs to be in our warehouse within 14 days after you have received your order. Packages that are received after these 14 days will not be accepted.
HOW TO RETURN:
- Place the items in an envelop or box and add your original packing slip.
- Send the items to:
BRANDS BY MOMO
Vaalserberg 170 2905PP
Capelle aan den IJssel
After receiving your return the amount of the purchase of the returned items will be transferred to your bank account as soon as possible ( within 14 days ). If you complete order is returned, you will also receive (when applicable) the initial sendingcosts from us. The shippingcosts for the return are at your expense.
Please keep an hold on your track and trace code of your return shipment.
IMPORTANT! For residents outside the EU: make sure you mark the box as 'return commercial sample' and don't forget to add the invoice you received from us, otherwise BRANDS BY MOMO will be charged with customs duties, which we will then charge to you.